Archived from groups: comp.periphs.scanners,alt.comp.periphs.scanner () I had this scanner working on my old computer (HP Pavilion 750 P4) running WinXP SP2. I just purchased a newer faster computer P4 3.2GHZ (also using WIn XP pro corp) and now the scanner will not work with any WINDOWS applications EXCEPT Canon's Scan Utility 5000 (which they tell me uses an ISIS driver). It does not even work with Canon's Paper Capture. To save money, the guy who built my computer used the same SCSI from the old computer (which worked fine on that computer) I was on the phone with Canon customer support for 30 mins and the best they could come up with was I need a new SCSI cable. So I plan to buy a new SCSI cable tonight just to rule that out but I think there is a 99% chance it still won't work (cable worked fine with old machine, computer sees Scanner during boot up, and Scan Utility 5000 does work) I reinstalled aspi471a2.exe from adaptec and ran aspichk.exe and get the results: ASPI32.SYS 4.71.2 WOWPOST.EXE 4.6 (1021) WINASPI.DLL 4.6 (1021) WNASPI32.DLL 4.71.2 I also reinstalled the TWAIN/ISIS drivers from Canon's web site while on the phone with their tech support people but it made no difference. The SCSI device is set to 6, which I am told is OK.
DOWNLOAD NOW Driver updating utility for official CANON hardware drivers (). New Windows Version? Upgrade Smoothly! Driver Genius will automatically scan and find the official CANON DR-5020 SCSI Scanner Device driver matching your needs - no matter what windows version you're using. Canon imageFORMULA DR-5020. A short survey based on your experience of the Canon Support. Scanners Support – Download drivers, software.
The new machine does have a SCSI RAID hard drive configuration. When I go into Control Panel, Sytem, Hardware, Device Manager, the scanner has a yelow question mark, but Canon tech support says this is OK. Does anyone have any suggestions? Archived from groups: comp.periphs.scanners,alt.comp.periphs.scanner () Thanks for your suggestion. I tried this and when windows XP tries to install the software, if i select 'search for driver automatically' it says it cannot find the driver. If I select 'search in a specific location', it won't install because the Canon drives do not have a '*.inf' file. When I had previously contacted tech support, they told me to select 'choose which driver to install and to install as an 'unknown' device.
The Canon DR-5020 Desktop Document Scanner makes short work of your high-volume document imaging. DR-5020 High Speed Document Scanner. Drivers & Downloads. You will need to provide your own SCSI. Select Drivers and Downloads. If you are using other scanning programs with the Canon DR-5020 or 5080C scanner. View full Canon DR 5020 specs on CNET. Canon DR 5020 - document scanner Series Specs. Canon DR-5020 - document scanner - desktop - SCSI.